Aug 11, 2011 - We all now know about the free file converters that allow us to open old. Did you know you can download ALL the old ArchiCAD libraries?
CADeshack clients get free voice and e-mail support as long as they support CADeshack with their business. We are also the first line of support with our clients as we want to ensure a great BIM experience.
Please: before you contact user or technical support, make sure that you have downloaded and installed any updates to ArchiCAD, including library updates. ArchiCAD 9, 10 and 11 have two commands under the Help menu to look for updates: one looks for program updates, the other for library updates. The update process is manual: you must download the compressed update file, uncompress it, and install. If your version is 8.1 or earlier, you must visit the Graphisoft global support web site.
As a convenience to our clients, you can also follow these links to find the current updates:
For version 9, 10 and 11, just click on the ‘Check for Updates’ link under the Help menu of ArchiCAD. You should do this at least once each month. Click here for program Updates for version 8.1 and earlier only.
Also, click on the “Check for Library Updates” link in the Help menu every month or two.
You may find it efficient to look at the archicadwiki, a searchable collection of all documents related to ArchiCAD, or to search ArchiCAD Talk (the user forum) to find out if an answer to your question is readily available.
US Technical Support
Visit the Graphisoft US technical resources page for updated US content, tips, and updated contact information.
Contact US Tech Support by either phone or email. Have your client number and version numbers available. You may be asked for your protection key number as well.
Phone: (800) 238-3992 Monday-Friday, 9:00am-8:00pm EST
User-to-User Support
ArchiCAD Talk forum – share tips, tricks, questions and answers with ArchiCAD users around the world. Learn to use the search function here to see if your question might already be answered. If there is a feature that you wish was included in ArchiCAD, several “wish list” forums are on ArchiCAD talk to let other users vote on how useful the feature would be to them. Graphisoft reads these polls as part of deciding the future features of the program.
GDL Talk is a separate forum for deeper questions on GDL scripting. Basic GDL questions belong on the ArchiCAD Talk library forum.
General Information
Artlantis Support:
– Online support at Abvent, http://www.abvent.com/support/
– User forum, http://www.abvent.com/support/forum/list.php
Piranesi Support:
– User forum, http://www.informatixsoftware.com/forums/%20
– User forum, http://www.informatixsoftware.com/forums/%20
To get the latest Updates, please visit the Update Site.
Archive Downloads for GRAPHISOFT Products
Downloads for ARCHICAD 20
Updates are cumulative, you only need the latest one. All the downloads specific to your language version of ARCHICAD can be found under ARCHICAD's Help Menu / ARCHICAD Downloads
BIM Server Updates | Matching ARCHICAD 20 Updates | ||
Update 7000 | Update 7001-7005 | ||
Update 5011 | Update 5025 | ||
Update 4017 (Can only be installed onto Update 4009) | |||
Update 4017 (Can only be installed onto Update 4009) | |||
Update 4009 | Update 4012 |
BIMcloud Manager Updates | BIMcloud Server Updates | BIMcloud Delta Cache Updates | Matching ARCHICAD Updates | |
Update 7002 | Update 7000 | Update 7000 | Update 7001-7005 | |
Update 6025 | Update 6006 | Update 6006 | Update 6005 | |
Update 5011 | Update 5011 | Update 5011 | Update 5025 | |
Update 4011 | Update 4009 | Update 4009 | Update 4020 | |
Update 4011 | Update 4009 | Update 4009 | Update 4012 | |
Update 3016 |
Other ARCHICAD 20 related Updates:
Downloads for ARCHICAD 19
Updates are cumulative, you only need the latest one. All the downloads specific to your language version of ARCHICAD can be found under ARCHICAD's Help Menu / ARCHICAD Downloads
BIM Server Updates | Matching ARCHICAD 19 Updates | ||
Update 9001 | Update 9001 | ||
Update 8000 | Update 8000 | ||
Update 7014 | Update 7014 | ||
Update 7012 (Can only be installed onto Update 7006) | |||
Update 6006 | Update 6006 | ||
Update 5005 | Update 5005 | ||
Update4013 (Can only be installed onto Update 4011) | |||
Update 4011 | Update 4011 |
BIMcloud Updates | Matching ARCHICAD Updates |
Update 9001 | Update 9001 |
Update 8000 | Update 8000 |
Update 7006 | Update 7014 |
Update 7006 | Update 7006 |
Update 6006 | Update 6006 |
Update 5005 | Update 5005 |
Update 4011 | Update 4013 Can only be installed onto Update 4011 |
Other ARCHICAD 19 related Updates:
Downloads for ARCHICAD 18
Updates are cumulative, you only need the latest one. All the downloads specific to your language version of ARCHICAD can be found under ARCHICAD's Help Menu / ARCHICAD Downloads
BIMcloud Updates | Matching ARCHICAD Updates |
Update 9019 | Update 9019 |
Update 9017 | Update 9013 |
Update 8004 | Update 8004 |
Update 7007 | Update 7007 |
Update 5100 | Update 5014 |
Update 4020 | Update 4020 |
Other ARCHICAD 18 related Updates:
Downloads for ARCHICAD 17
Note: All the downloads specific to your language version of ARCHICAD can be found under ARCHICAD's Help Menu / ARCHICAD 17 Downloads
- ARCHICAD Hotfixes (note: Hotfixes are cumulative, you only need the latest one):
- Hotfix 9 (build 8004) MAC only and works only on Hotfix 8 (build 8000)
Downloads for ARCHICAD 16
Note: All the downloads specific to your language version of ARCHICAD can be found under ARCHICAD's Help Menu / ARCHICAD 16 Downloads
- ARCHICAD Hotfixes (note: Hotfixes are cumulative, you only need the latest one):
Downloads for ARCHICAD 15
Note: All the downloads specific to your language version of ARCHICAD can be found under ARCHICAD's Help Menu / ARCHICAD 15 Downloads
- ARCHICAD Hotfixes (note: Hotfixes are cumulative, you only need the latest one):
- Online Help
- Google Earth Connection (also see the product page)
- MEP Modeler (also see the product page)
- EcoDesigner (also see the product page)
- BIMx application update at the AppStore, PlayStore, Amazon Appstore
Downloads for ARCHICAD 14
Note: All the downloads specific to your language version of ARCHICAD can be found under ARCHICAD's Help Menu / ARCHICAD 14 Downloads
- ARCHICAD Hotfixes (note: Hotfixes are cumulative, you only need the latest one):
- CodeMeter Enabler
Downloads for ARCHICAD 13
Note: All the downloads specific to your language version of ARCHICAD can be found under ARCHICAD's Help Menu / ARCHICAD 13 Downloads
- ARCHICAD Hotfixes (note: Hotfixes are cumulative, you only need the latest one):
- Google Earth Connection (also see the product page)
- ODBC Driver (Documentation)
- MEP Modeler (also see the product page)
- Virtual Building Explorer (also see the product page)
- EcoDesigner (also see the product page)
- CodeMeter Enabler
Downloads for ARCHICAD 12
- Virtual Building Explorer Trial (also read the product page)
- SketchUp Import Add-On (also read the product page)
- GDL Tools (Object adapter ; WEB control ; GDL publisher)
- ARCHICAD Hotfixes (note: Hotfixes are cumulative, you only need the latest one):
- CodeMeter enabler (for build 2782)
- Latest ArtLantis Add-On (note: Abvent has released this update in June, 2009 which fixes some crashes. The update came late to be included in ARCHICAD Hotfix-5, but might be included in a forthcoming ARCHICAD Hotfix.)
- MEP Modeler Hotfix 2675 (Note: You only need this hotfix if you installed MEP modeler after installing ARCHICAD Hotfix-5 (2675). If you installed MEP Modeler before installing ARCHICAD Hotfix-5, then your MEP Modeler is already up-to-date.
Downloads for ARCHICAD 11
- Hotfixes (note: Hotfixes are cumulative, you only need the latest one):
Downloads for ARCHICAD 10
- Hotfixes (note: Hotfixes are cumulative, you only need the latest one):
ARCHICAD STAR(T) Edition downloads
- Downloads for the 'Mac OSX 10.6 Java update 3' problem. Read about this problem on Help Center: